Location:
Rosemont, IL
Employment Type:
Part-Time
Salary:
Competitive
Job Description
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Greets customers and takes food order; provides information about products and looks for opportunity to "up-sell" products
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Prepares all drink orders to company standards
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Operates a cash register and receives payment from customers in cash or credit card, accurately counts and provides change to customers as required, and follows all customer service and cash handling policies and procedures
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Educates and informs customers about the differences among coffee beans, coffee preparation and home brewing methods
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Cleans and stocks customer area
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Follows company operational policies and procedures, including those for safety and security, to ensure the safety of all partners during each shift
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Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team
Requirements
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Some cash handling and customer service experience strongly preferred
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Demonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner
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Requires the ability to stand, bend, and lift (up to 25 lbs.) in order to perform normal job functions
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Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers in English
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Must be able to work a flexible schedule, including nights, weekends, and holidays
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Requires the ability to learn and maintain knowledge of companys products and procedures